To ensure that your package is delivered properly, and you receive shipment within the time frame we advertise, please make sure your address is accurately entered. If there are issues with verifying your address, customer service will contact you to resolve any issues. If you do not respond, you order will be canceled and your money refunded.

If you realize that you entered your shipping address incorrectly, please contact us ASAP at hello@lifewithtarneisha.com. If your order was placed on the weekend, please call us first thing the following Monday morning. We will do our best to fulfill your request and change the address. If we are unable to, we do not take responsibility for the incorrect information.

Shipping fees are non-refundable. If you refuse any shipments from Life With TarNeisha, LLC, you will be responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.

If your tracking information states that your package was delivered and you have not received it, you must contact the United States Postal Service directly. Life With TarNeisha, LLC WILL NOT hold responsibility for packages in DELIVERED status.

You will receive order confirmation and your order will be processed and shipped with 7-14 business days from the day the order was placed.  After your payment is authorized and verified, please allow up to an additional 1-3 days to process your order. Please note, this is an estimate, and does not include weekends or holidays. When your order has been shipped, you will be notified.